DE

David Espinoza

DevOps / SRE

ES EN
Platform Engineering for real production

David Espinoza

Platform Engineer | DevOps / SRE

I turn complex infrastructure into operable, observable platforms ready to grow.

I design, deploy and operate critical infrastructure, containerized systems, SaaS platforms, enterprise messaging APIs, observability and automation for real production environments.

From real support and infrastructure into Platform Engineering: Linux, networking, hosting, virtualization, containers, Kubernetes/K3s, observability, automation and SaaS.

Docker Kubernetes / K3s Linux Traefik Plesk / cPanel PostgreSQL Redis Grafana SaaS Platforms AI Agents
Critical infrastructure
Dockerized stacks
SaaS messaging
Observability first
Automation driven
Production troubleshooting

Profile

I am David Espinoza, a Platform Engineer, DevOps/SRE practitioner and builder of complete technical systems.

Executive summary

My work focuses on designing, deploying and operating critical infrastructure, SaaS platforms and containerized systems prepared for real production environments. I combine Linux administration, networking, hosting, virtualization, Docker, Kubernetes/K3s, databases, observability, automation and API integrations to build stable, resilient and maintainable solutions.

My experience has been shaped mainly through hands-on operations: technical support, troubleshooting, server administration, monitoring, hosting, migrations, failure diagnosis, legacy architecture modernization and building platforms under operational pressure.

I do not simply deploy tools. I aim to understand how they interact, how they fail under load, where single points of failure exist, and how to design platforms that continue operating even under degraded scenarios.

My current focus is Platform Engineering, cloud-native infrastructure, operational automation, observability, multi-tenant SaaS systems, enterprise conversational platforms and AI agents applied to technical operations.

Real positioning

  • Proof base: IT Infrastructure, Linux, Networking, Technical Support, Hosting, Virtualization, Monitoring, DNS, Plesk and Cyberfuel.
  • Professional evolution: DevOps/SRE, Platform Engineering, Docker, Kubernetes/K3s, Traefik, observability, SaaS, WhatsApp API, Social Gateway, automation, AI and agents.
  • Final positioning: Platform Engineer / DevOps-SRE / Infrastructure & SaaS Systems Builder.
  • Full name: David Espinoza Mendoza

What I Build

Technical architectures focused on real operations, observability and maintainable growth.

Containerized platforms

Docker, Docker Compose, Kubernetes/K3s, Portainer, internal networks, persistent volumes, health checks and production services.

Critical infrastructure

Linux, VPS, Plesk, cPanel/WHM, DNS, SSL/TLS, email, firewalls, Cloudflare, migrations, hosting and daily operations.

SaaS and messaging APIs

WhatsApp API, Chatwoot, Meta Graph API, Facebook/Instagram Messaging, OAuth, webhooks, queues, workers and multi-tenant architecture.

Observability and SRE

Grafana, Prometheus, Loki, Promtail, PMM, PRTG, logs, metrics, alerts, health checks and incident diagnosis.

Operational automation

Bash, Python, Git, scripts, runbooks, CI/CD, backups, technical documentation and repeatable processes.

AI agents and internal tooling

OpenAI API, Ollama, Hermes, OpenClaw, BMA, agents, skills, technical inventory and assisted automation.

Featured Projects

Compact view of key initiatives. Full technical depth is available on the projects page.

Kore WhatsApp API / Messaging Gateway

Backend platform for managing multi-instance WhatsApp sessions, oriented to enterprise SaaS. It includes QR lifecycle, message sending and receiving, webhooks, persistence, operational diagnostics and Chatwoot integration.

In development / internal platform

QA Console / Admin Console

Operational console to create, start, diagnose and test WhatsApp instances. It allows QR visualization, test messages, service status review and faster technical validation.

Internal / operational

Social Gateway / Meta API

Gateway for Facebook and Instagram integrations through Meta Graph API. Handles OAuth, Pages, Instagram Business Accounts, encrypted tokens, webhooks, accounts, conversations, messages and outbound jobs.

In development / production-like lab

Infrastructure I Operate

Operational topology of services and technical layers that sustain production platforms.

Edge & DNS

  • Cloudflare
  • DNS zones
  • TLS / SSL
  • Let's Encrypt

Reverse Proxy & Routing

  • Traefik
  • Nginx
  • Virtual hosts
  • HTTP/HTTPS routing

Compute & Hosting

  • Linux VPS
  • Plesk
  • cPanel/WHM
  • AlmaLinux

Containers

  • Docker
  • Docker Compose
  • Kubernetes/K3s
  • Portainer

Apps & SaaS Services

  • WhatsApp API
  • Social API
  • QA Console
  • Chatwoot

Data Layer

  • PostgreSQL
  • MySQL/MariaDB
  • Redis
  • Backups

Real Operations

Recurring diagnosis and operational continuity cases in production environments.

Administration and troubleshooting of Linux/AlmaLinux and Windows Server.
HTTPD, Nginx, Postfix, Qmail, MySQL, iptables/firewall.
Plesk, DNS, hosting, email and migrations.
VMware vSphere, Proxmox, ESXi, vCenter.
Backups and restores with Veeam.
PRTG, BitNinja, PMM, Grafana and continuous monitoring.

Stack summary

Core capabilities by technical domain. The full inventory is available on the stack page.

Core

Docker Kubernetes/K3s Linux Traefik PostgreSQL Redis

Infra

Plesk cPanel/WHM Cloudflare Nginx VMware Proxmox

Data

PostgreSQL MySQL/MariaDB Redis BullMQ Backups Migrations

Observability

Grafana Prometheus Loki Promtail PMM PRTG

Automation

Bash Python Git Runbooks CI/CD Operational scripts

AI

OpenAI API Ollama Hermes OpenClaw BMA AI Agents

Experience summary

Trajectory focused on infrastructure operations, DevOps/SRE evolution and SaaS platform building.

DevOps / SRE Engineer & Platform Builder

IT Infrastructure, Cloud & Hosting Operations

Cyberfuel

Santa Ana, San Jose, Costa Rica

Nov 2024 – Present

Operation, support and evolution of Linux/Windows infrastructure, hosting, virtualization, monitoring, DNS, email, backups and troubleshooting in production environments.

Kore-CR / SaaS Infrastructure

Applied technical initiative

Costa Rica

Current

Design and construction of internal platforms focused on SaaS, enterprise messaging, APIs, automation, observability and container-based operations.

Contact

Let's talk about infrastructure, automation, SaaS platforms or critical systems.

Availability

Available for opportunities related to DevOps, SRE, Platform Engineering, containerized infrastructure, automation, observability, advanced support and SaaS platform integrations.